Terms & Conditions

These terms and conditions outline the rules and regulations for the use of Tasonic’s Website, located at https://tasonic.com and any associated mobile applications By using any application associated with Tasonic you accept the terms presented and is legally bounded. Tasonic is a Trade Name to company Sitepact LLC registered in Delaware, USA under State File Number: 6977514 and EIN: 30-1109638

By accessing this website we assume you accept these terms and conditions. Do not continue to use Tasonic if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Registration

In order to make any purchases from the Website and/or access certain sections on the Website you may need to register as a customer. Upon duly completing the relevant registration process and creating a Username and Password, you will be registered as a customer of Tasonic with elevated access levels to a personalized user account.

Details of such Username and Password will be emailed to you.

The authority to access services specific to registered users commences upon the relevant Username and Password being successfully created by you and ends as soon as you request termination of your account in accordance with our privacy policy

You are solely responsible for the security of your Username and Password and should only share this information at your own discretion. We are not liable for any activity that occurs under your registered account whether good or bad. You must inform Tasonic immediately if your Username and/or Password have been compromised. In such a case, Tasonic will reset your Username and/or Password for you.

Purchases and Payments

We accept the following forms of payment: Visa, MasterCard, Diners, Discover, AMEX, or any other form sof available payment method available in our application at any time.  You agree to provide current, complete, and accurate purchase and account information for all purchases made via any of our applications. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed.

We reserve the right to refuse any order placed through any of our applications. We may, in our sole discretion, limit or cancel quantities purchased per person. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing address.

Tasonic Refund Policy

1. Nature of Services & Payment Authorization

Tasonic facilitates the purchase and delivery of immediately consumable digital products, including but not limited to mobile top-ups, prepaid vouchers, and electronic gift cards (“Products”). All transactions are initiated only upon successful authorization of your payment method by our payment gateway. You authorize Tasonic to process payment upon successful delivery as defined below.

2. User Responsibility & Accuracy of Information

• Mandatory Valid Contact – You must provide a valid and operational email address or phone number before completing any order. This contact is used exclusively for sending order confirmations and delivery notifications.
• Absolute Accuracy Requirement – You bear sole and full responsibility for ensuring the absolute accuracy of all recipient details provided during the ordering process (e.g., recipient phone number for top-ups, recipient email for vouchers). Double-check all information meticulously before finalizing your purchase.
• Consequences of Error: Tasonic cannot be held liable for losses arising from errors in recipient details (e.g., top-up sent to a wrong number, voucher emailed incorrectly). Orders processed based on the information you provided are considered valid.

3. Delivery & Irrevocable Nature of Products

• Successful Delivery Defined
  • “Successful Delivery” occurs when:

• • • (a) For mobile top-ups: Our system receives confirmation from the carrier network that the credit has been applied to the specified phone number
    • (b) For vouchers: The unique voucher code is generated and transmitted to the provided email address or phone number via our systems and confirmation of this transmission is logged

Payment Capture

Your payment method will be charged only upon confirmation of Successful Delivery as defined above.

Instantaneous & Non-Returnable

Due to the instantaneous and inherently digital nature of our Products, they are irrevocably delivered and consumed upon Successful Delivery. Consequently:

• All sales are final once Successful Delivery is confirmed
• No right of withdrawal, cancellation, or refund exists after Successful Delivery, as the service has been fully performed
• Products cannot be returned, resold, exchanged, or redeemed for cash

4. Explicit User Acknowledgment & Consent

By proceeding with a purchase on Tasonic, you explicitly acknowledge, understand, and irrevocably agree that:

• You forfeit any statutory or common law right to cancel the transaction or request a refund once Successful Delivery has occurred
• You have verified all recipient details and understand Tasonic is not responsible for errors you make
• You accept the inherent nature of these digital Products renders them non-refundable post-delivery

5. Dispute Resolution & Undelivered Products

• Claims Process: If you genuinely believe a Product was paid for but not Successfully Delivered (as defined in Section 3), you must notify Tasonic Customer Support within 48 hours of the original transaction date/time, providing the order reference and relevant details.
• Investigation: Tasonic will conduct a thorough investigation using system logs, carrier/vendor confirmations, and transaction records. You agree to cooperate fully with this investigation.
• Resolution

• • If our investigation conclusively verifies that Successful Delivery (as defined) did not occur, Tasonic will, at its sole discretion, either re-process the order correctly or issue a full refund to the original payment method
  • If our investigation confirms Successful Delivery occurred based on the information you provided, no refund or reprocessing will be issued. Our system logs and vendor confirmations constitute conclusive evidence of delivery
  • Claims made after 48 hours may not be investigated

6. Security, Compliance & Restrictions

Tasonic reserves the right, at its sole discretion and without prior notice, to impose limits on purchase volume (number of transactions), value (monetary amount), frequency (e.g., daily, weekly, monthly), or specific Products for individual users or transactions. These limits are implemented for fraud prevention, risk management, and regulatory compliance purposes.

Additional restrictions, as outlined in our comprehensive Terms of Service, also apply to all transactions.

Promotions

From time to time, Tasonic or partner service providers will run promotions on the Applications. These promotions will be subject to additional terms and conditions and such terms and conditions (including the closing date for any promotion) will be displayed clearly on the Applications. Tasonic is not responsible for promotions run by partner service providers and you must make your own inquiries with the relevant service providers directly before availing of, and relying on, the terms and conditions of any such promotion. You shall avail of any promotion in good faith and not misuse any promotional code provided to you.

Cookies

We employ the use of cookies. By accessing Tasonic, you agreed to use cookies in agreement with the Tasonic’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Tasonic and/or its licensors own the intellectual property rights for all material on Tasonic. All intellectual property rights are reserved. You may access this from Tasonic for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Republish material from Tasonic
• Sell, rent or sub-license material from Tasonic
• Reproduce, duplicate or copy material from Tasonic
• Redistribute content from Tasonic

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Tasonic does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Tasonic, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Tasonic shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Tasonic reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
• The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
• The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Tasonic a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

• Government agencies;
• Search engines;
• News organizations;
• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
• System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

• commonly-known consumer and/or business information sources;
• dot.com community sites;
• associations or other groups representing charities;
• online directory distributors;
• internet portals;
• accounting, law and consulting firms; and
• educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Tasonic; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Tasonic. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or
• By use of the uniform resource locator being linked to; or
• By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Tasonic’s logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• limit or exclude our or your liability for death or personal injury;
• limit or exclude our or your liability for fraud or fraudulent misrepresentation;
• limit any of our or your liabilities in any way that is not permitted under applicable law; or
• exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.